Our online degree programs are designed for busy working adults just like you – intentionally structured to allow you to balance work, life and other commitments. As a student of ACU Online, you are part of a vibrant, virtual, Christ-centered community.
About the Program
In ACU Online’s graduate Certificate in Healthcare Collaboration and Conflict Management program, you will develop the knowledge and skills necessary to help you manage conflict effectively and professionally in the healthcare setting while fostering relationships and successfully moving parties to agreement.
All the Details on Your Degree
Work toward this graduate certificate will, in most cases, be applicable to the Master of Arts in Conflict Management and Resolution should you decide to pursue a graduate degree.
12 month timeframe
The Organizational Ombudsman
Conflict Management in Healthcare Organizations
Upcoming Start Dates
March 9, 2021
May 4, 2021
Meet the Program Director
Dr. Kipi Fleming received her B.S.Ed in elementary education with an emphasis in reading from Abilene Christian University in 1985. Before the birth of her children, she taught first grade and later substituted in the public schools in Texas and Oklahoma at all levels. Dr. Fleming received her MACRR from ACU in 2010 and went on to complete her doctorate in conflict analysis and resolution from Nova Southeastern University in 2015 where her research concentrated on the biblical interpretation of marital submission and how it affects the Christian marriage relationship.
Dr. Fleming joined the faculty at the Duncum Center in the summer of 2015 as an adjunct professor and was named the conflict management program director at ACU Dallas in July of 2016. Her research interests include family conflict, gender and conflict, conflict in schools, leadership and conflict, church conflict, and conflict in American history. Dr. Fleming is a mediator for the Lubbock County Office of Dispute Resolution where she works primarily with families in divorce mediations.
The Role of Effective Conflict Resolution in Improving Relationships and Fostering Productivity
Conflict resolution can offer immense benefits to organizations. Learn how you can use mediation skills to build relationships and boost productivity in your work environment.
Why Certificate Programs Have Skyrocketed in Popularity
Recent statistics are showing a shift in higher education, with certificates increasing in popularity. Read on to find out the cause for this shift and which areas of study are in high demand.